Return and Refund Policy

No "Change of Mind" Returns: We strictly do not accept returns or exchanges if you simply do not like the product. Returns or exchanges are only applicable if the product received is defective, damaged, or incorrect.

Damaged/Tampered Packaging: If you receive a package that is in bad condition or tampered with, please refuse to accept it. Mail us immediately at nayantharatrends1@gmail.com mentioning your Order ID. A replacement will be issued to you at no additional cost.

3-Day Return/Exchange Window: If you receive a damaged, incorrect, or incomplete order, you must raise a return/exchange request within 3 days of receiving the shipment.

Proof of Defect: To process your request, please mail us at nayantharatrends1@gmail.com with your Order ID and a clear image/unboxing video of the defect or incorrect item.

Resolution & Quality Check: Once we verify the issue and the pickup is done, a quality check will be conducted by the Nayanthara Trends team. After approval, we will either ship a replacement or provide a refund for the product.

Shipping Charges: Shipping and COD charges are strictly non-refundable. The amount refunded to you will only be for the product's value.

Order Cancellation: If you wish to cancel an order, please do so before your order is shipped. If cancelled before dispatch, we will refund the entire amount.

Self-Shipping: In case we do not have a reverse pick-up service available at your location, you will have to self-ship the product. A maximum of 150 INR will be given to you as a credit note for reverse shipping charges.

International Orders: We unfortunately do not have an exchange or return policy for international customers.